Terms & Conditions

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.



'Services' means the provision and purchase of plants, including potted and unpotted plants, as well as plant related goods and services.

'The Website' means the website verdantdwellings.com.au

We / Us etc means Verdant Dwellings and any subsidiaries, affiliates, employees, officers, agents or assigns.


Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 



The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.  

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.


Postage on checkout applies to all states in Australia with the exception of WA and NT. It is the customers responsibility to select the correct shipping option as costs to each location vary and Verdant Dwellings will contact a customer if shipping to their selected address has not been covered by the shipping selection made on checkout.

Verdant Dwellings uses Big Post Shipping and Australia Post and as such is bound by their prices. Due to State Laws Verdant Dwellings is unable to ship to The Northern Territory or Western Australia at any time. Big Post and Australia Post does not offer a fragile option on parcels and as such Verdant Dwellings hold no responsibility for damaged items on delivery. Utmost care is taken by Verdant Dwellings when packaging items. Verdant Dwellings ships to the address supplied by the customer and holds no responsibility for shipping delays or complications when the shipping address on an order has been entered by the customer incorrectly or incompletely.

Orders are shipped Monday and Tuesday with a cut off of 8pm Saturday. Any order received after this time will be shipped the following week.

TASMANIA SHIPPING incurs a higher cost than the mainland due to location. Tasmanian Biosecurity also requires plants to be treated and a Plant Health Certificate to be created for any plants shipped from Verdant Dwellings to Tasmania. The cost of this is $25 PER ORDER on top of the shipping cost. When TAS shipping is selected on check out, this $25 quarantine treatment and paperwork fee is combined with the shipping cost. All orders to Tasmania must be received before Thursday 9am to be shipped the following Monday and Tuesday to ensure treatment can be performed and Tasmanian Biosecurity informed for Certificate creation. Any order received after this time will be held and shipped the following week.

Please Note: any completed purchase orders where incorrect shipment has been selected will not be shipped until the correct amount has been paid.


Plants and items that are purchased online and picked up or purchased directly from Verdant Dwellings in person, including markets and direct sales, are assumed to meet the approval of the customer once the customer has chosen and taken the plant and or item from the premises. Verdant Dwellings therefore offers no exchange or refund on items if the customer has a change of mind or decides later the plant or item is not of acceptable standard.

It is at the discretion of Verdant Dwellings whether orders placed online will be refunded before shipping due to the reasoning behind the requested refund. In most cases a processing fee with be retained if a refund is issued.

Verdant Dwellings does not exchange or refund orders once they have been shipped and does not accept returns once orders have been received and opened.


eVouchers are available in specified amounts and must be purchased separately for code generation. They are not redeemable in store however can be used for online shipping or pick up orders. They do not have an expiry date. eVouchers are not redeemable for cash, services or products that are not available on the website. eVouchers are non-refundable. The minimum eVoucher amount is $25. For multiples over $100 more than one eVoucher can be purchased.


Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.


Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.


Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:




The trademarks and logos contained on this Website are trademarks of Verdant Dwellings.  Use of these trademarks is strictly prohibited except with Our express, written consent.


Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.


Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.


Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.



All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.


Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.


Copyright © 2012 R P Emery & Associates